Privacy Policy

This privacy policy outlines our data collection and usage policies. By using the Real Vitamins Limited trading as Sanderson website and / or signing up to any service provided by the site, you consent to the collection and use of your personal information as set out in this privacy policy and you otherwise agree to be bound by this privacy policy.

Collection of Information

There are cases where Sanderson may ask you for personal information, such as your name, address, date of birth, gender, email address, etc. We do this for instance when you register for contests/promotions, respond to communication such as e-mail, and for services that require registration or subscription. We may use ‘cookies’ to gather information about your visits to our website and enhance your experience. You can find more information on how we use cookies in the ‘Use of Cookies’ section below.

When you visit our website, we may collect so called ‘click stream’ data (server address, domain name etc). This information can be combined with information you have provided to us (for instance by registering), which will enable us to analyse and better customize your visits to our website. If you would like to be on a mailing list, we will ask you to actively opt-in.

Use of Visitors’ Information

All personal information that we obtain about you will be recorded, used and protected by us in accordance with current data protection legislation. We will primarily use your personal information to provide products and services to you, for example:

  • To send you information/materials via e-mail about products, surveys, competitions, offers and news we think could interest you. This information may relate to products, surveys, competitions, offers and news of Sanderson and/or its licensees and/or other third parties selected by Sanderson. We only send you this if you have opted-in to receive Sanderson e-mails. In case you do not want to receive any e-mails from us anymore, or if you want to modify your personal data or want your personal data to be deleted from our database, please see the ‘Opt-out, delete or modify personal information’ section below.
  • To analyse visits to the website and learn about the interests of our visitors in aggregate and also on a personal level to better understand our visitors’ interests and needs, so we can improve our products and services and deliver to you the type of content, features and promotions that you are most interested in.
  • To announce winners of competitions, product packs and offers. The announcement could be made on our website and/or in another digital medium (e.g. and not limited to Facebook, Instagram and YouTube page). By entering a competition or promotion or opting in to receive any other prize from Sanderson, you agree that your personal information (name and surname) may be disclosed by Sanderson for promotional purposes. We will retain your personal information for as long as it is required to achieve the purposes set out in this privacy policy (subject to any legal requirements to retain your information for a longer period).

Who Manages Visitors’ Information

The Sanderson website and the information collected are managed and controlled by: Real Vitamins Limited, Unit 4, 25 Constellation Drive, Auckland, 0630, New Zealand.

Protection of Visitors’ information

In order to protect the information, you provide to us by visiting our website we have implemented various security measures. Your personal information is contained behind secured networks and is only accessible by a limited number of people, who have special access rights and are required to keep the information confidential.

Please keep in mind though that whenever you give out personal information online there is a risk that third parties may intercept and use that information. While Sanderson strives to protect its user’s personal information and privacy, we cannot guarantee the security of any information you disclose online, and you do so at your own risk.

If, as part of a registration or other process on our website, you are asked to choose a password, then you are responsible for maintaining its confidentiality. If you become aware of any unauthorised use of your password or any registration of yours, you should notify us at the address noted in the ‘How you can Contact Us’ section below.

Third Parties

Disclosing Personal Information to Third Parties

We do not sell, trade or otherwise transfer your personal information to third parties without informing you in advance and in accordance with applicable data protection law, except as described below. Your data may be transferred to website hosting partners and other parties who assist us in designing and operating the website, executing services (for instance prize fulfilment) or help us analyse collected data. These parties will only use your data for the purpose of carrying out the work as indicated and will be required to keep the information confidential. We will also release personal data if such is required by law. We may also release your personal data to any third party if you have expressly authorised us to do so.

Links to Third Parties

For your convenience and to improve the usage of the website we insert links to third parties such as retailers, for which this privacy policy does not apply. These links take you outside our service and off the Sanderson site and are beyond our control. Sanderson is not responsible and cannot be held liable for the content and activities (including any privacy practices) of these third-party sites. Your visit/access to these sites is therefore entirely at your own risk. Please note that these sites may send their own cookies to users, solicit personal information and/or collect and use data.

Use of Cookies

A cookie is a small piece of information that the website that you visit transfers to your computer for identification purposes. Cookies can be used to follow your activity on the website and that information helps us to understand your preferences and improve your website experience. Cookies are used to remember for instance your username and password. We may also use cookies to target certain advertisements or promotions to your browser which may be of interest to you.

You can turn off all cookies, if you prefer not to receive them. You can also have your computer warn you whenever cookies are being used. For both options you have to adjust your browser settings (e.g. Google Chrome, Microsoft Edge, Mozilla Firefox). There are also software products available that can manage cookies for you. Please be aware though that when you have set your computer to reject cookies, it can limit the functionality of the website you visit and it’s possible then that you do not have access to some of the features on the website.

Opt-out, Delete or Modify Personal Information

You may cancel any registration you have made with Sanderson at any time, and you can choose to opt-out of receiving any e-mails from Sanderson. Additionally, you can choose to have all your personal information deleted from our database. If you want to opt-out or delete your personal information, please visit the click at the bottom of any email that you may have received on the ‘unsubscribe’ button. We encourage you promptly to update your personal information if it changes.

You are entitled to access the personal information we hold about you, and to request that we amend it if it is incorrect.

User Generated Content

All opinions, remarks, comments, artwork, graphics, photographs, links, questions, suggestions, information, videos and other materials that you or other users of the Sanderson site post to the site or transmit using the site (User Generated Content) will be deemed non-confidential and non-proprietary. Sanderson shall have the non-exclusive, royalty-free right and licence to use, copy, distribute and disclose to third parties any User Generated Content for any purpose, in any medium and throughout the world.

You acknowledge and agree that Sanderson only acts as a passive conduit for the distribution of the User Generated Content and is not responsible or liable to you or to any third party for the content or accuracy of or for any offensive, unlawful objectionable or defamatory content you may encounter in the User Generated Content. Sanderson will not be continuously monitoring User Generated Content published by you or other users or moderating between users, nor shall Sanderson be under an obligation to do so. Without limiting the generality of the foregoing, you acknowledge and agree that any remarks, opinions, comments, suggestions and other information expressed or included in the User Generated Content do not necessarily represent those of Sanderson. Any use by you of the User Generated Content is entirely at your own risk. You represent and warrant that any User Generated Content posted or transmitted by you is original to you and does not copy the work of any third party or otherwise infringe any third party intellectual property rights, rights of privacy or personality rights and does not contain any offensive, unlawful, objectionable or defamatory content.

Sanderson reserves the right at its sole discretion to block, remove (in whole or part) or restrict any User Generated Content posted or transmitted by you or any other user and which Sanderson believes is unacceptable for any reason without notice, and without liability to you or anyone else.

Changes to the Policy and How to Contact Us

Changes to the Policy

We may from time to time need to amend this privacy policy, due to changes in any relevant legislation and/or to keep up with new developments and possibilities on the internet. We therefore reserve the right at our discretion to make these changes and ask you to check this page periodically, as you are bound by this privacy policy, as amended from time to time.

How you can Contact Us

If you have any questions or comments relating to our website and/or this privacy policy, please contact us: Real Vitamins Limited, Unit 4, 25 Constellation Drive, Mairangi Bay, Auckland, 0630, New Zealand. Freephone (landlines within NZ) 0800 147 325.

Your Consent

By using the Sanderson website, you signify that you agree to the terms of this privacy policy as well as to our Terms of Use. If you do not agree with the terms of our privacy policy and our Terms of Use, please do not provide us with personal information and leave this website.

Online Policy

This privacy policy does not extend to anything that is inherent in the operation of the internet, and therefore beyond Sanderson’s control, and is not to be applied in any manner contrary to any applicable law or regulation. This privacy policy only applies to any information that may be collected through our website and not to information collected offline.